Privacy Policy Page

Privacy Policy

Last Updated: 22 September 2023]

 

Introduction

Welcome to the Nutrela Natural website (the “Website”).

This Privacy Policy explains how Nutrela Natural (“Company”, “we”, “us”, or “our”) collects, uses, and discloses information through our Website, products, and related online services.

Nutrela Natural is committed to protecting your privacy and ensuring the security of your personal data. By accessing or using our Website, you agree to the terms of this Privacy Policy and consent to the practices described herein.

 

Use of This Site by Children

Although the Website may be accessible to users of all ages, Nutrela Natural does not knowingly collect, maintain, or use any personal information from children under 13 years of age.

If you are under 13, please do not use or provide any personal information on this Website or through any of our services.

If we learn that personal data from a child under 13 has been collected, we will promptly delete it.

Parents or guardians who believe their child may have provided personal data may contact us at support@nutrelanatural.com to request its deletion.

 

Information We Collect and How We Use It

  1. Contact Information

When you register, place an order, or engage with our services, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Mailing/billing address
  • Date of birth or gender (optional)
  • Payment details (processed securely via our payment gateway)

We use this information to:

  • Process and fulfill your orders
  • Communicate with you about your purchases and inquiries
  • Send updates, offers, and product recommendations (if you consent)
  • Improve our website and customer experience
  • Provide customer support
  • Analyze trends and user engagement

You may opt out of promotional emails at any time by clicking “Unsubscribe” or contacting us at support@nutrelanatural.com.

  1. Website Usage Information

We automatically collect certain technical information as you browse our site, including:

  • IP address and device identifiers
  • Browser type and version
  • Pages visited and time spent on the site
  • Referring and exit pages
  • Cookies and similar tracking technologies

This information helps us analyze site traffic, enhance performance, detect fraud, and tailor your browsing experience.

  1. Cookies and Similar Technologies

We use cookies to personalize your experience, remember login information, and track preferences. Cookies also help us show relevant ads and measure campaign performance.

You may disable cookies in your browser settings, but doing so may limit certain website features such as cart functionality or login access.

  1. Other Information

We may retain emails, customer service inquiries, and feedback for quality assurance, analytics, and training purposes. This helps us improve our communication and service offerings.

 

Disclosure and Use of Information

We may share your personal information only in the following limited circumstances:

  1. Service Providers:

With trusted partners who perform business operations for us (e.g., payment gateways, logistics providers, marketing agencies, customer support, etc.) under strict confidentiality agreements.

  1. Legal Compliance:

When required by law, regulation, legal process, or government request.

  1. Business Transfers:

In case of merger, acquisition, sale, or reorganization, personal information may be transferred as a business asset.

  1. Protection of Rights:

To enforce our Terms of Use, protect our systems, prevent fraud, or safeguard user safety.

We do not sell, rent, or trade your personal data for monetary gain.

We may, however, use aggregated or anonymized data (which cannot identify you) for analytics, advertising, and research purposes.

 

Opt-Out Procedures

You may opt out of marketing communications at any time by:

  • Clicking the “Unsubscribe” link in any marketing email, or
  • Emailing us at support@nutrelanatural.com

Please note that you will still receive essential service-related communications (e.g., order confirmations, billing notices).

 

Links and Third-Party Tools

Our Website may include links or integrations with third-party websites, applications, or tools.

We are not responsible for the privacy practices or content of such third parties.

We encourage you to review their privacy policies before sharing any personal data.

 

Security of Your Information

We take the security of your personal information seriously and use commercially reasonable measures to protect it.

This includes:

  • Secure Socket Layer (SSL) encryption for sensitive data transmissions
  • Restricted access to personal data
  • Periodic system audits and data monitoring

However, please note that no transmission over the internet is completely secure, and we cannot guarantee absolute protection. You use the Website at your own risk.

 

Public Forums and Community Features

If our Website includes comment sections, discussion forums, or social interactions, please be aware that any information you share publicly may be visible to others.

Nutrela Natural is not responsible for the use of such publicly disclosed information by third parties.

 

International Users

If you are visiting our Website from outside India, please note that your information may be transferred to and processed in India, where data protection laws may differ from those of your country.

By using our Website, you consent to this transfer and processing.

 

California Privacy Notice (for U.S. users, if applicable)

California residents may request information regarding disclosure of their data for direct marketing purposes, as permitted by California Civil Code Section 1798.83.

To make such a request, contact us at support@nutrelanatural.com.

 

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

Updates will be posted on this page with a revised “Last Updated” date.

Your continued use of the Website after such updates constitutes acceptance of the revised policy.

 

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, or as otherwise specified.

 

Your Rights

Subject to applicable law, you may request to:

  • Access or update your personal data
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise these rights, contact us at support@nutrelanatural.com.

We may verify your identity before processing requests.

 

Contact Information

If you have any questions, concerns, or suggestions regarding this Privacy Policy or our data practices, please contact us at:

📧 support@nutrelanatural.com

🏢 Nutrela Natural, [30 N Gould St Ste R Sheridan, WY 82801]

 

Cookie & Tracking Notice

When you visit or log in to our Website, we and our data partners may use cookies and similar technologies to associate your browsing activity with your preferences.

This may include marketing communication based on your interactions.

You can manage or opt out of such cookies in your browser or via our [Cookie Settings] page.